discover our RANGE OF SERVICES

We offer a comprehensive range of services designed to help businesses of all sizes achieve their goals.

General Management & Human Resources

Our goal is to build a united retail team in accordance with the brand's identity and projects by :
• Handling the recruitment of new team members and manage their onboarding.
• Working in close collaboration with the brand's support department to ensure the success of each retail project.
• Taking initiatives on upcoming retail opportunities.
• Homogenize service policy to enhance client satisfaction.
• Monitoring, implementing and respecting the brand's standards.
• Communicating our expert vision on retail.

Leading & Engaging

• 360 ° strategy aligned with each brand’s values.
• Image management and promotion
• Calibrated events creation
• Online / offline communication
• Talent Management
• Press editorials follow-ups
• Newsletters Redaction
• Dedicated press release posting

Public Relations & Communication

Our goal is to build a united retail team in accordance with the brand's identity and projects by :
• Handling the recruitment of new team members and manage their onboarding.
• Working in close collaboration with the brand's support department to ensure the success of each retail project.
• Taking initiatives on upcoming retail opportunities.
• Homogenize service policy to enhance client satisfaction.
• Monitoring, implementing and respecting the brand's standards.
• Communicating our expert vision on retail.

Customer Experience

• Educate local and international customers to brand philosophy through storytelling and sales assistants’ enthusiasm.
• Ensure, promote and provide outstanding knowledge of our clients to offer the best possible experience.
• Create client strategies and deploy client development plans.
• Provide the brand with customer feedbacks for the development or enhancement of new products.

Visual Merchandising

• Respect of the Visual Merchandising guidelines for a global brand identity.
• Create unique universe matching clients and seasonality
• Assist events' setting up
• Communicate VM reports
• Create VM guidelines
• Respect of brand image
• Train teams to display maintenance
• Complete regular display and window changes
• Create and budgetize VM tools

Business Processes & Analytics

• Develop omnichannel sales fluidity to reach commercial objectives.
• Create operational processes that suit brand requirements.
• Implement a rigorous policy of monitoring and controlling KPIs.
• Ensure communication and implementation of necessary action plans to reach brand prosperity.
• Provide regular feedbacks on market opportunities and competition.
• Offer periodic reporting on brands business situation, actions taken, product feedback, market trends, opportunities and upcoming competition moves.
• Manage Sales Administration in accordance with French legislation.
• Handle stock control through stock inventories, orders and claims.

Property Management

• Property Evaluation: We assess your retail space to determine its potential and market value, considering factors such as location, condition, and market trends.
• Tenant Acquisition and Management: We handle the process of finding and managing tenants for your property, including marketing, screening, and lease negotiations.
• Property Maintenance: We oversee regular maintenance tasks, ensuring your retail space is well-maintained, functional, and attractive to customers.
• Financial Management: We provide financial services, including budgeting, expense tracking, and financial reporting, to ensure the financial health of your property.
• Lease and Contract Administration: We handle lease agreements, renewals, rent escalations, and compliance monitoring, protecting your interests and maintaining positive tenant relationships

KPIs Follow Up

• KPI Identification: We help you identify the key performance indicators (KPIs) that matter most to your retail business.
• Data Analysis: We collect and analyze relevant data from various sources to provide insights into your retail performance.
• Real-Time Tracking: We provide customized dashboards and reporting systems for real-time monitoring of your KPIs.
• Performance Reviews: We conduct periodic reviews to dentify areas for improvement.
• Corrective Recommendations: We provide action plans based on the KPI analysis to drive business growth and success.