We offer a comprehensive range of services designed to help businesses of all sizes achieve their goals.
General Management & Human Resources
Our goal is to build a united retail team in accordance with the brand's identity and projects by : • Handling the recruitment of new team members and manage their onboarding. • Working in close collaboration with the brand's support department to ensure the success of each retail project. • Taking initiatives on upcoming retail opportunities. • Homogenize service policy to enhance client satisfaction. • Monitoring, implementing and respecting the brand's standards. • Communicating our expert vision on retail.
Leading & Engaging
• 360 ° strategy aligned with each brand’s values. • Image management and promotion • Calibrated events creation • Online / offline communication • Talent Management • Press editorials follow-ups • Newsletters Redaction • Dedicated press release posting
Public Relations & Communication
Our goal is to build a united retail team in accordance with the brand's identity and projects by : • Handling the recruitment of new team members and manage their onboarding. • Working in close collaboration with the brand's support department to ensure the success of each retail project. • Taking initiatives on upcoming retail opportunities. • Homogenize service policy to enhance client satisfaction. • Monitoring, implementing and respecting the brand's standards. • Communicating our expert vision on retail.
Customer Experience
• Educate local and international customers to brand philosophy through storytelling and sales assistants’ enthusiasm. • Ensure, promote and provide outstanding knowledge of our clients to offer the best possible experience. • Create client strategies and deploy client development plans. • Provide the brand with customer feedbacks for the development or enhancement of new products.
Visual Merchandising
• Respect of the Visual Merchandising guidelines for a global brand identity. • Create unique universe matching clients and seasonality • Assist events' setting up • Communicate VM reports • Create VM guidelines • Respect of brand image • Train teams to display maintenance • Complete regular display and window changes • Create and budgetize VM tools
Business Processes & Analytics
• Develop omnichannel sales fluidity to reach commercial objectives. • Create operational processes that suit brand requirements. • Implement a rigorous policy of monitoring and controlling KPIs. • Ensure communication and implementation of necessary action plans to reach brand prosperity. • Provide regular feedbacks on market opportunities and competition. • Offer periodic reporting on brands business situation, actions taken, product feedback, market trends, opportunities and upcoming competition moves. • Manage Sales Administration in accordance with French legislation. • Handle stock control through stock inventories, orders and claims.
Property Management
• Property Evaluation: We assess your retail space to determine its potential and market value, considering factors such as location, condition, and market trends. • Tenant Acquisition and Management: We handle the process of finding and managing tenants for your property, including marketing, screening, and lease negotiations. • Property Maintenance: We oversee regular maintenance tasks, ensuring your retail space is well-maintained, functional, and attractive to customers. • Financial Management: We provide financial services, including budgeting, expense tracking, and financial reporting, to ensure the financial health of your property. • Lease and Contract Administration: We handle lease agreements, renewals, rent escalations, and compliance monitoring, protecting your interests and maintaining positive tenant relationships
KPIs Follow Up
• KPI Identification: We help you identify the key performance indicators (KPIs) that matter most to your retail business. • Data Analysis: We collect and analyze relevant data from various sources to provide insights into your retail performance. • Real-Time Tracking: We provide customized dashboards and reporting systems for real-time monitoring of your KPIs. • Performance Reviews: We conduct periodic reviews to dentify areas for improvement. • Corrective Recommendations: We provide action plans based on the KPI analysis to drive business growth and success.