Logo The Clothette Retail Management
Through Flagships, pop-ups or permanent corners in Department stores, TCRM offers 360° solutions to manage operations.
our services
Property Management

• Property Evaluation: We assess your retail space to determine its potential and market value, considering factors such as location, condition, and market trends. • Tenant Acquisition and Management: We handle the process of finding and managing tenants for your property, including marketing, screening, and lease negotiations. • Property Maintenance: We oversee regular maintenance tasks, ensuring your retail space is well-maintained, functional, and attractive to customers. • Financial Management: We provide financial services, including budgeting, expense tracking, and financial reporting, to ensure the financial health of your property. • Lease and Contract Administration: We handle lease agreements, renewals, rent escalations, and compliance monitoring, protecting your interests and maintaining positive tenant relationships.

Leading & Engaging

• Embody brand image and being accounted for. • Respect of the Visual Merchandising guidelines for a global brand identity. • Challenge team members on strategic topics to generate emulation among customers. • Identify necessary retail trainings and provide training solutions. • Facilitate local brand intervention by assisting with event organization such as training, communication/PR events or sales development. • Maintain a creative environment with a positive and opened communication.

Public Relations & Communication

• 360 ° strategy aligned with each brand’s values. • Image management and promotion • Calibrated events creation • Online / offline communication • Talents Management • Press editorials follow-ups • Newsletters Redaction • Dedicated press release posting

General Management & Human Resources

Our goal is to build a united retail team in accordance with the brand's identity and projects by : • Handling the recruitment of new team members and manage their onboarding. • Working in close collaboration with the brand's support department to ensure the success of each retail project. • Taking initiatives on upcoming retail opportunities. • Homogenize service policy to enhance client satisfaction. • Monitoring, implementing and respecting the brand's standards. • Communicating our expert vision on retail.

Business Processes & Analytics

• Develop omnichannel sales fluidity to reach commercial objectives. • Create operational processes that suit brand requirements. • Implement a rigorous policy of monitoring and controlling KPIs. • Ensure communication and implementation of necessary action plans to reach brand prosperity. • Provide regular feedbacks on market opportunities and competition. • Offer periodic reporting on brands business situation, actions taken, product feedback, market trends, opportunities and upcoming competition moves. • Manage Sales Administration in accordance with French legislation. • Handle stock control through stock inventories, orders and claims.

KPIs Follow Up

• KPI Identification: We help you identify the key performance indicators (KPIs) that matter most to your retail business. • Data Analysis: We collect and analyze relevant data from various sources to provide insights into your retail performance. • Real-Time Tracking: We provide customized dashboards and reporting systems for real-time monitoring of your KPIs. • Performance Reviews: We conduct periodic reviews to discuss findings and identify areas for improvement. • Actionable Recommendations: We provide actionable recommendations based on the KPI analysis to drive business growth and success.

Visual Merchandising

• Respect of the Visual Merchandising guidelines for a global brand identity. • Create unique universe matching clients and seasonality • Assist events' setting up • Communicate VM reports • Create VM guidelines • Respect of brand image • Train teams to display maintenance • Complete regular display and window changes • Create and budgetize VM tools

Customer Experience

• Educate local and international customers to brand philosophy through storytelling and sales assistants’ enthusiasm. • Ensure, promote and provide outstanding knowledge of our clients to offer the best possible experience. • Create client strategies and deploy client development plans. • Provide the brand with customer feedbacks for the development or enhancement of new products.

we are tcrm
we are TCRM
we are tcrm
At TCRM, we pride ourselves on our extensive expertise on Brand Expansion Management. With years of experience and a deep understanding of the industry, our team of professionals is equipped to tackle any challenge and help our clients achieve their business goals. We stay up-to-date on the latest trends and innovations, and we are committed to providing conform solutions that are adapted to each client's unique needs.
The clothette
The clothette
Whether you are looking to improve your retail management, streamline your operations, or expand your business, you can count on us to deliver effective results.
selected clients
Patagonia
JW Anderson
KnowledgeCotton Apparel
Acema
Revax
Deus Ex Machina
Element
Topologie
Marshall
Les Deux
Colorful Standard
Roxy
Rains
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